How do I get my ticket?
Soon after your booking is complete your e-ticket will be sent directly to your email. Please print it out and bring it with you to Stansted Airport Coach Station.
How does it work?
Once you arrive at the airport, present it to one of the National Express Staff at the retail locations who will then book you on the first available departure.
Where does the bus stop?
The buses go to one of three locations. Choose the route according to where you want to go.
ROUTE A6 - Paddington/Portman Square
ROUTE A7 - Victoria Coach Station
ROUTE A8 - Liverpool Street Station
How long is my ticket valid?
A single ticket is only valid on the selected date. A return ticket is valid for one month from the outbound travel date.
How much luggage can I bring on the coach?
You can take two 20 kg (about 44 pounds) suitcases and one item of hand luggage per person.
How long is the journey time?
The journey time depends on the route. A6 takes 1 hour and 20 minutes, whereas A7 and A8 take 1 hour and 50 minutes (not including traffic).
How often do the buses run?
The buses run approximately every 20-30 minutes.
You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case. 
Social distancing has now been removed. However, we ask you to be mindful of others and their space. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass. 
