How do I get my tickets?
Shortly after your booking is complete your e-ticket will be send directly to your email address entered at time of booking. Just print it out and bring it with you to London.
Once in London, please redeem your e-ticket for your London Pass at: The London Pass redemption desk, The Tourism Island, 11a Charing Cross Road, London, WC2H 0EP.
You must bring a valid photo ID and the credit card used when booking the tickets when you come to collect the pass or passes at London Pass redemption desk. Please note that the person who booked the ticket(s) needs to present a photo ID (e.g. passport) when collecting the London Pass.
How long is the London Pass valid?
The London Pass is valid for either 1, 2, 3 or 6 consecutive days.
If you decide to book your London Pass with an Oyster Card included, you will obtain the Oyster card when you collect your London Pass in London. The Oyster card is the best way to get around in London. It provide access to London’s underground (the Tube), public transport buses and can also be used on the Gatwick Express and Gatwick Thameslink trains.
Just remember to check in and out when travelling so the correct amount is deducted from the card each time, and if you use up all the pre-paid credit on the Oyster card, you can top it up for any amount you need at any underground station.
Children under the age of 11 travel free when travelling with an adult using a vaild Oyster card.
Children between the ages of 11 and 15 years old can book a London Pass with a Travelcard.
Anybody 16 or older must book an adult ticket.