Contact us
What is your question? Choose from the categories below.
Booking
The easiest, fastest and safest way of ordering tickets is to make a booking on this website. You can also call our helpdesk (english speaking staff) on +1 202-552-1060, but you will still make the booking on-line on the web. You can also send your questions via our contactform found on this page, and we will get back to you as soon as possible.
Cancellation
Following terms and conditions are applicable in case you cannot use your ticket: Tickets to MADAME TUSSAUDS, LONDON DUNGEAON and LONDON EYE is often refundable against a fee or we can in most cases seek date change. Tickets to TOWER OF LONDON, ST. PAULS CATHEDRAL, ORIGINAL TOUR, AFTERNOON TEA and BUCKINGHAM PALACE can NOT be refunded. We can try reselling your tickets against a fee but cannot guarantee anything. Train tickets to HEATHROW, GATWICK and STANSTED can NOT be refunded. We may try resale against a fee but this requires that other costumers order exactly the same type and numbers of ticket as you! We can only refund and try resale if your cancellation request is received before the “Valid from” date. Tickets to EDINBURGH MILITARY TATTOO and CHELSEA FLOWER SHOW can NOT be refunded or resold since tickets are personal.
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